FAQ

Scratch My Back, Get a Track: Discover the “Audio Promo” Feature

Fundraising Activity Use of Yoyomolo Yoyomolo Services

How to personalize the emails of your campaign

Fundraising Activity Use of Yoyomolo

How can I change the email address of my WePay account?

Use of Yoyomolo WePay

How do I withdraw the donations I received?

Donations Fundraising Activity Paypal WePay

How do I issue a refund to one of my donors?

Donations Use of Yoyomolo WePay Yoyomolo Services

What is the charge on my statement?

Donations Paypal Use of Yoyomolo WePay Yoyomolo Services

How do I challenge a chargeback?

Donations Fundraising Activity WePay

What credit cards are accepted when donating to a campaign with WePay?

Donations Use of Yoyomolo WePay

Why choose WePay?

Use of Yoyomolo WePay Yoyomolo Services

What happens if I have a campaign with PayPal and I want to create a new one with WePay?

Fundraising Activity Paypal WePay

How do I close my fundraiser?

Fundraising Activity Use of Yoyomolo

How can I edit my campaign’s information?

Fundraising Activity

What is Yoyomolo’s fundraising model?

Fundraising Activity Yoyomolo Services

What happens if I don’t reach my goal?

Donations Fundraising Activity

Do I need specific documents to complete my tax return?

Donations Fundraising Activity

I received $1000 and then people couldn’t donate anymore, why?

Donations Fundraising Activity Paypal

Why can’t I see my donors informations?

Fundraising Activity Use of Yoyomolo Yoyomolo Services

What are the fees on Yoyomolo?

Donations Paypal Use of Yoyomolo WePay

The website is preventing me from going to the next page. What should I do?

Use of Yoyomolo

Can I create a fundraiser for my birthday party?

Fundraising Activity

How can people find my page on the Yoyomolo website ?

Use of Yoyomolo Yoyomolo Services

How do I adjust the zoom or screen size on Yoyomolo ?

Use of Yoyomolo

I want to add a video/photo on my page, how may I do this?

My Profile

How can I promote my Yoyomolo fundraising activities ?

Fundraising Activity Use of Yoyomolo Yoyomolo Services

What payment methos does Yoyomolo support?

Donations

Can I get a tax receipt for a Yoyomolo donation?

Donations

Will I be notified of results from the project I donated to?

Donations

When will I receive the donation in my PayPal account?

Fundraising Activity Paypal

I am not happy with the use of my donation. How do I ask for a refund?

Donations

I noticed I am receiving less money in my PayPal account than the total sum of donations. Why is that?

Fundraising Activity Paypal

What will Yoyomolo do for me?

Yoyomolo Services

What do you mean when you use the word “contacts”?

Yoyomolo Services

Why don’t you put us in contact with possible investors?

Fundraising Activity Yoyomolo Services

A donation seems to be missing on my page. Why?

Donations

Is it possible to change the recipient of a completed donation?

Donations

I have a problem with Paypal. What should I do?

Paypal

Where should I make my donation?

Donations

Can I get a tax receipt for a Yoyomolo donation ?

Donations

How to add a new currency to my Paypal account?

Paypal