Why can’t I see my donors informations?
To protect our donors’ personal information, the CSV report does not include postal addresses.
These informations are ONLY accessible for NPO’s. By Canadian laws, NPO’s must have access to certain information to issue tax receipts. Yoyomolo validates if the NPO is correctly registered in Canada, and only then they can choose our PRO option.
If you have a regular account, you will have access to your donors’ email addresses as well as the amount of their donation.
If you are a NPO and would like to have the PRO option, simply contact us by filling this form.